Privacy Policy

Jumpshot.com (“WEBSITE”) is a Website owned and operated by Jumpshot, Inc. (“JUMPSHOT”, “WE” OR “US”). We respect our users’ privacy and make an effort to provide services that address the following privacy standards.

When you use the Jumpshot Website, products and services, you consent to the collection, use and disclosure of your personal information as described below.

1) How Do We Collect Your Personal Information?

a) Information You Give Jumpshot:

i) Registration to the Insights Product

No registration is required when you visit the Website Jumpshot.com. However, registration is required to use our Insights product, whether access is granted for the Insights Free Trial or for a paying customer of Jumpshot. When you register to access the Insights Product, we collect and store your email address, first and last name, email and company, because these information are necessary to log-in to your Jumpshot product.

ii) Registration to a Jumpshot Event or Webinar

Jumpshot hosts many Events and Webinars throughout the year. If you register for one of our Events or Webinars, we collect your name and contact information, which we use to provide you with information and services associated with the event or webinar.

iii) Downloading Jumpshot’s Publications

Jumpshot offers various types of content such as Cases studies, Data Reports, eBooks and Whitepapers. To access some of these reports, we collect your name, email and phone number.

b) Information We Get from Customers

This may happen if your employer is a customer of Jumpshot and signs you up as an Authorized User of the Insights Product. Upon signature of a binding agreement with Jumpshot, your employer may have listed you as an Authorized User of the Insights Product, and shared with our team, your first and last name, email address and your company.

c) Automatic Collection when You Contact Us or Visit Our Website (Cookie Policy):

When you visit our Website for the first time, we ask your browser to store a cookie that we use to recognize your recurring visits in order to improve your experience with our Website. To continually improve our products and services, we also use commercially available analytics tools to measure our Website traffic, visitor behavior, and other factors that help us enhance your experience with Jumpshot. As such, we utilize cookies and store information, including without limitation, your IP address, system information and browser information as a part of our Website analytics tools. Cookies expire periodically. You can customize your cookie preferences here. You may also refuse the use of all cookies by selecting the appropriate settings on your browser. Please note that if you do this, you may not be able to use the full functionality of this Website.

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2) Why We Process Your Personal Information.

We use personal information for the following purposes:

Purpose[1] Personal information Processing ground
To provide you with email alerts or relevant business information. First Name
Last Name
Job Title
Employer
Email Address
Telephone number
Postal Address
Country
Consent or fulfilment of a contract.
To respond to your communications. First Name
Last Name
Job Title
Employer
Email Address
Telephone Number
Postal Address
Country
Legitimate interest or consent.
To ensure our communications with you are relevant. First Name
Last Name
Email Address
Country
Legitimate interest
To ensure network and information security. Web log server information:
IP address
Browser type and operating system
Pages visited during your visit
Source of your access to our website (e.g. the website or URL that referred you to our website.)
Legitimate interest
To monitor the performance of our website and improve user experience. Web log server information - see above. Legitimate interest

[1] Where Legitimate Interest is the processing ground, the legitimate interest is provided in the Purpose column.

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3) How We Share Your Personal Information.

We will not transfer personal information to third party entities, other than insofar as reasonably necessary for the purposes, to our affiliates (with or without a controlling interest), and third parties as described in this Privacy Policy, including as follows:

a) With Your Consent

We will share personal information outside of Jumpshot when we have your permission to do so.

b) For External Processing

We may share your information with third-party vendors, consultants and other service providers who are working on our behalf and require access to your information to carry out that work and insofar as reasonably necessary, such as, but not limited to, product development, to provide customer support or to conduct market research, for marketing or promotional purposes. These third-parties have agreed to confidentiality restrictions and use any personal information we share with them or which they collect on our behalf solely for the purpose of providing the contracted service to us.

c) For Legal Reasons

Please note that there may be times when we must disclose your personal information in response to the following: (1) where necessary to satisfy a legitimate government request or order; (2) in response to a third-party subpoena, if we believe, on the advice of our attorneys, that we are required to respond; (3) if necessary to defend ourselves or our users (for example, in a lawsuit); (4) to comply with applicable laws, regulations and rules and requests of law enforcement, regulatory and other governmental agencies.

d) For Analytics Data

We may also gather aggregated data about our users and disclose the results of such aggregated (but not personally identifiable) information to our affiliates, partners, service providers, advertisers and/or other third parties for marketing or promotional purposes. Additionally, to develop our products and services, we obtain aggregated, anonymized, or de-identified data sets of online trends through our affiliate Avast Software s.r.o. We may disclose these online trends to our product users, which include but are not limited to: Quantcast, Kantar Media, Lotame, Neustar, LiveRamp, Connexity, and Conde Nast. These online trends do not contain your personal information and do not directly identify our users.

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4) International Transfers of Your Personal Information.

Jumpshot has its headquarters in the United States. We process data both inside and outside of the United States and rely on legally-provided mechanisms to lawfully transfer data across borders. Countries where we process data may have laws which are different from, and potentially not as protective as the laws of your own country.

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5) Data Storage.

Information that we collect is stored on our servers or on the servers of our subsidiaries, affiliates, contractors, representatives, agents, or resellers who are working on our behalf. Servers are located worldwide. Personal information on our servers is accessible from our physical premises, and via an encrypted virtual private network (VPN). Access is limited to authorized personnel, and company networks are password protected and subject to additional policies and procedures for security.

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6) Data Retention.

In general, our policy is to keep personal information for no longer than reasonably necessary in light of the purpose for which the personal information was collected, plus any additional period that is permitted or required by law thereafter. Following the expiration of the purpose for which we collected personal information plus any additional period that is permitted or required by law, we will either delete or de-identify the personal information from our systems. Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

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7) Requests Concerning Your Personal Information.

If you subscribe to our product(s) and/or agree to receive emails based on the purposes stated in Section 2 of this Privacy Policy, we will keep your personal information in order to allow you to access our product(s), send you important information on product updates and/or upgrades, and send you information about Jumpshot.

a) Your Rights

Your principal rights under the data protection laws are:

i) the right to access;

ii) the right to rectification;

iii) the right to erasure;

iv) the right to restrict processing;

v) the right to object to processing;

vi) the right to data portability;

vii) the right to complain to a supervisory authority; and

viii) the right to withdraw consent.

b) Opt-out and Objection to Our Use of Information about You.

You may contact us to request that your personal information be removed from our system and object to Jumpshot’s use of information about you by using our opt-out tool here: https://www.jumpshot.com/data-panel-opt-out.

c) Any other Requests concerning Your Personal Information.

You may request information on the way your personal information is stored. In addition, you may also request changes to or erasure of the personal information we have on file for you, for example if you believe that some personal information we have about you is incorrect, or there is some personal information about you that has changed (a former email address for you is invalid). To request information, any opt-out, or changes regarding your personal information that we have on file, please email dpo@jumpshot.com with the headline “PRIVACY REQUEST” in the message line.

You may also send paper mail to 333 Bryant Street, Suite 240, San Francisco, CA 94107, United States. Please write “Attention: PRIVACY” in the address.

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8) Privacy Policy Updates.

If we implement any changes to this Privacy Policy, we will publish an updated policy on our Website.

This Privacy Policy is effective as of December 3, 2019.

Best regards,
The Jumpshot Team

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Privacy Notice for California Residents

This PRIVACY NOTICE FOR CALIFORNIA RESIDENTS supplements the Privacy Policy contained on Jumpshot.com, a website owned and operated by Jumpshot, Inc. (collectively, “Jumpshot”, “we,” “us,” or “our”) and applies solely to visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws.  Any terms defined in the CCPA have the same meaning when used in this notice.

Information We Collect

We collect information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“Personal Information”). In particular, we have collected the following categories of Personal Information from consumers within the last twelve (12) months:

Category

Examples

Collected?

A. Identifiers.

A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers.

YES

B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.

YES

 

C. Protected classification characteristics under California or federal law.

Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).

YES

D. Internet or other similar network activity.

Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.

YES

F. Professional or employment-related information.

Current or past job history or performance evaluations.

YES


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Sharing Personal Information

In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose to our third-party service providers, vendors, and consultants:
Category A:     Identifiers
Category B:     California Customer Records personal information
Category D:    Internet or other similar network activity
In the preceding twelve (12) months, we have not sold any personal information.


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Your Rights and Choices

Effective January 1, 2020, the CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

  • The categories of personal information we collected about you.
  • The categories of sources for the personal information we collected about you.
  • Our business or commercial purpose for collecting or selling that personal information.
  • The categories of third parties with whom we share that personal information.
  • The specific pieces of personal information we collected about you.
  • List of categories of personal information, if any, we have disclosed or sold to third parties for a business or commercial purpose in the preceding 12 months.

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

  • Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  • Debug products to identify and repair errors that impair existing intended functionality.
  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  • Comply with a legal obligation.
  • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Access and Deletion Rights

To exercise the access and deletion rights described above, please submit a verifiable consumer request to dpo@jumpshot.com or through our opt-out tool.
Only you or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may only make a verifiable consumer request for access twice within a 12-month period. You must provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We will only use the personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.


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Changes to Our Privacy Notice

We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on the Website and update the notice’s effective date.


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Contact Information

If you have any questions or comments about this notice, our Privacy Policy, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at: dpo@jumpshot.com

 

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